Chatbeat: visibility and credibility for
brands in the age of LLM search

Chatbeat: visibility and credibility for brands in the age of LLM search

Chatbeat: visibility and credibility for
brands in the age of LLM search

The world’s first platform to track how your brand appears in ChatGPT and other AI models.

LLMs

Marketing Technology

Marketing Technology

Analytics

Analytics

Tablet mockup showing Chatbeat analytics dashboard with brand visibility charts and performance metrics.
Tablet mockup showing Chatbeat analytics dashboard with brand visibility charts and performance metrics.
Tablet mockup showing Chatbeat analytics dashboard with brand visibility charts and performance metrics.

30.9%

30.9%

Conversion rate (as of 09/25)

9+ month

9+ month

of ongoing cooperation

30.9%

Conversion rate (as of 09/25)

9+ month

of ongoing cooperation

Overview

Until now, brands had no idea how AI tools described them. Chatbeat changes that.
Chatbeats mission is to give brands full control over their presence in AI-powered search and chatbots.

Until now, brands had no idea how AI tools described them. Chatbeat changes that. Chatbeats mission is to give brands full control over their presence in AI-powered search and chatbots.

Until now, brands had no idea how AI tools described them. Chatbeat changes that.
Chatbeats mission is to give brands full control over their presence in AI-powered search and chatbots.

Industry

Industry

AI / Analytics / Marketing Technology

AI / Analytics / Marketing Technology

Market

Market

Global

Global

Deliverables

Deliverables

Website Design & Development / Platform UX/UI

Website Design & Development / Platform UX/UI

Website Design & Development / Platform UX/UI

Problem

After years of successful collaboration on multiple Brand24 projects, their team approached Visux with a new challenge - to help shape and launch Chatbeat, a completely new product born inside Brand24, a Polish marketing-tech powerhouse.

After years of successful collaboration on multiple Brand24 projects, their team approached Visux with a new challenge - to help shape and launch Chatbeat, a completely new product born inside Brand24, a Polish marketing-tech powerhouse.

Chatbeat would give brands control over how they appear in AI-powered search and chatbots, a field so new that even defining what success looks like was a challenge. There were no benchmarks, no competitors, and no existing UX patterns to follow.

Create a strong, modern visual identity for Chatbeat

Create a strong, modern visual identity for Chatbeat

Ensure full consistency between the website and the product interface

Ensure full consistency between the website and the product interface

Need to build trust in a market that’s still emerging

Need to build trust in a market that’s still emerging

Present data-driven capabilities in a clean, approachable way

Present data-driven capabilities in a clean, approachable way

Chatbeat analytics dashboard showing Booksy’s brand score, average position, share of voice, and insights across AI models.
Chatbeat analytics dashboard showing Booksy’s brand score, average position, share of voice, and insights across AI models.
Chatbeat analytics dashboard showing Booksy’s brand score, average position, share of voice, and insights across AI models.
Chatbeat card visualization showing brand exposure percentages across ChatGPT, DeepSeek, Gemini, and Claude.
Chatbeat card visualization showing brand exposure percentages across ChatGPT, DeepSeek, Gemini, and Claude.
Chatbeat card visualization showing brand exposure percentages across ChatGPT, DeepSeek, Gemini, and Claude.
Full Chatbeat website layout presenting product value, AI platform integrations, and tracking dashboard preview.
Full Chatbeat website layout presenting product value, AI platform integrations, and tracking dashboard preview.
Full Chatbeat website layout presenting product value, AI platform integrations, and tracking dashboard preview.

Solution

We started with strategic workshops to help the Brand24 team shape Chatbeat’s story and value proposition. Then, we created a complete design system, a conversion-driven website, and an intuitive app interface - turning complex AI analytics into clear, actionable insights.

We started with strategic workshops to help the Brand24 team shape Chatbeat’s story and value proposition. Then, we created a complete design system, a conversion-driven website, and an intuitive app interface - turning complex AI analytics into clear, actionable insights.

We started with strategic workshops to help the Brand24 team shape Chatbeat’s story and value proposition. Then, we created a complete design system, a conversion-driven website, and an intuitive app interface - turning complex AI analytics into clear, actionable insights.

Our approach focused on simplicity and clarity.
We stripped away unnecessary complexity to make the app instantly understandable for marketers encountering Generative Engine Optimization (GEO) for the first time.

During beta testing and early rollout, our design team worked in close sync with Chatbeat’s product leads, reacting in real time to user feedback and new requirements. The collaboration was fast, flexible, and iterative - proving that strong partnership and shared goals can move even experimental products to market quickly and confidently.

Our approach focused on simplicity and clarity.
We stripped away unnecessary complexity to make the app instantly understandable for marketers encountering Generative Engine Optimization (GEO) for the first time.

During beta testing and early rollout, our design team worked in close sync with Chatbeat’s product leads, reacting in real time to user feedback and new requirements. The collaboration was fast, flexible, and iterative - proving that strong partnership and shared goals can move even experimental products to market quickly and confidently.

01

UX & UI design focused

on building interest in a completely new tool

UX & UI design focused

on building interest in a completely new tool

UX & UI design focused

on building interest in a completely new tool

02

Website design, oriented on converting visitors into clients

Website design, oriented on converting visitors into clients

Website design, oriented on converting visitors into clients

03

App design & design system in a simplistic way

App design & design system in a simplistic way

App design & design system in a simplistic way

04

Sleek and high-performance website implementation

Sleek and high-performance website implementation

Sleek and high-performance website implementation

Process

01

Discovery

Workshops

02

Wireframes

Wireframing

03

Design

Moodboards

UI Exploration

Final layouts

Prototypes

Design system

04

No-Code Development

Webflow implementation

QA

Integrations

05

Ongoing Improvements

Feature updates

Performance optimization

Laptop mockup with Chatbeat website homepage headline ‘Amplify your brand exposure in ChatGPT’ and analytics preview.
Laptop mockup with Chatbeat website homepage headline ‘Amplify your brand exposure in ChatGPT’ and analytics preview.
Laptop mockup with Chatbeat website homepage headline ‘Amplify your brand exposure in ChatGPT’ and analytics preview.

Timeline

Project duration

Project duration

Ongoing cooperation

Ongoing cooperation

Ongoing cooperation

Discovery

Natalia Raczyńska
Łukasz Jackiewicz

Wireframes

Natalia Raczyńska
Łukasz Jackiewicz

Design

Natalia Raczyńska
Łukasz Jackiewicz

Website Development

Natalia Raczyńska
Masha Gusko

Design System

Natalia Raczyńska
Set of Chatbeat app screens displaying integration settings, brand positioning overview, and competitor benchmarking charts.
Set of Chatbeat app screens displaying integration settings, brand positioning overview, and competitor benchmarking charts.
Set of Chatbeat app screens displaying integration settings, brand positioning overview, and competitor benchmarking charts.

Result

The result was a complete product and brand launch that positioned Chatbeat as a pioneer in AI visibility analytics.

The result was a complete product and brand launch that positioned Chatbeat as a pioneer in AI visibility analytics.

The result was a complete product and brand launch that positioned Chatbeat as a pioneer in AI visibility analytics.

The website and platform now form a seamless experience that educates users about Generative Engine Optimization while guiding them toward action.


Thanks to the intuitive UX and clear messaging, Chatbeat achieved a 30.9% conversion rate in September 2025 alone, generating 274 new sign-ups from just 886 visits.


User feedback has been exceptionally positive, especially from marketers who appreciate the app’s clarity, simplicity, and fast onboarding experience.

For Visux, the project stands as proof of how trusted partnerships and focused design can deliver tangible business results, even in a completely new market.

The website and platform now form a seamless experience that educates users about Generative Engine Optimization while guiding them toward action.


Thanks to the intuitive UX and clear messaging, Chatbeat achieved a 30.9% conversion rate in September 2025 alone, generating 274 new sign-ups from just 886 visits.


User feedback has been exceptionally positive, especially from marketers who appreciate the app’s clarity, simplicity, and fast onboarding experience.

For Visux, the project stands as proof of how trusted partnerships and focused design can deliver tangible business results, even in a completely new market.

Unified visual identity linking the website, platform, and all brand touchpoints

Unified visual identity linking the website, platform, and all brand touchpoints

Modern, professional aesthetic that communicates innovation and reliability

Modern, professional aesthetic that communicates innovation and reliability

Clear storytelling that explains Chatbeat’s value and guides users toward action

Clear storytelling that explains Chatbeat’s value and guides users toward action

Strong design foundation enabling future product features and marketing campaigns

Strong design foundation enabling future product features and marketing campaigns

Chatbeat interface with sidebar navigation and pie chart showing top 5 brands’ share of voice across AI platforms.
Chatbeat interface with sidebar navigation and pie chart showing top 5 brands’ share of voice across AI platforms.
Chatbeat interface with sidebar navigation and pie chart showing top 5 brands’ share of voice across AI platforms.

Testimonial

"The team delivered quality results, 

was highly responsive to feedback, 

and communicated proactively."

Marcin Madejski

Marcin Madejski

Brand24/Chatbeat

Testimonial

"The team delivered quality results, 

was highly responsive to feedback, 

and communicated proactively."

Marcin Madejski

Marcin Madejski

Brand24/Chatbeat

Radial Gradient Bacground

From idea to launch
without stress

Radial Gradient Bacground

From idea to launch
without stress

Radial Gradient Bacground

From idea to launch
without stress